Greetings & Professional Salutations!
Its Your All Etiquette Everything Girl - Today we are tackling Business Etiquette!
Business Etiquette is a really BIG Deal...especially when partnering for a product or an event.
I know this because I very often times have worked with professionals who are quite nice people, but who have yet to acquire the finer points of "doing good business."
So often we are concerned with getting ourselves paid that we overlook how we work with our colleagues. Please remember, that other business owners have clients. Clients that cross over into your potential client pool. When we treat our colleagues like they do not matter or that they are just another business owner we run the risk of losing many potentially good customers!
I have partnered with many people who "do good business" and I have most certainly partnered with those who have not. Partnerships can be fun and can grow your business by working with other business people who may have the same demographic as you but who do different things.
Here are my 10 Tips on Business Etiquette when partnering with other businesses:
1. Always think of your colleagues as potential clients who can and will refer you to people that need your services. Remember that this will only happen if people know that they can trust you with their clients.
2. Always do what you say that you are going to do.
There is nothing worse than somebody who says, "Yes, I will offer that service to your clients when they come in." And then renege when it does not suit them financially or personally. Those people I remove from my professional inner circle. The people that you partner with are reflections of you, and when they "do bad business" - its just like you did it.
3. Overdeliver and Under Promise. I learned this in a business that I participated in just after college. It has stayed with me ever since. I have also found when I overpromised and failed to deliver it made me and those around me feel bad.
4. When hosting an event together, make sure that you have a written contract. It does not have to be full of legaleese, but it should be clearly stated what is expected of each business and which responsibilities belong to each party. While this may not be the most comfortable thing to do with somebody who you call a friend, it most definitely makes sense and will keep confusion down to a minimum. It will also help you keep your friends.
5. Extend yourself. Do not be selfish, you are in business to help others. If you do a good job, you will be rewarded handsomely. But if you are selfish, you will never experience true success.
6. Communicate with your partner about everything almost to an irritating fault. I would much rather be overwhelmed with all of the little nuances, when it comes to my business, than to be completely confused or unsure about an events next step.
7. Treat Your Colleagues Clients, like your own. Which means make sure that you are very helpful and make those clients feel special.
Business Etiquette Note: Those clients could eventually become your clients soon. Every word, action and expression matters.
8. Understand that when Partnering for an Event or product creation that you temporarily become a small business together. Treat this other business owner the way that you would want to be treated. In fact treat them better.
9. Before agreeing to partner, make sure that you have the same goals in mind. And part in a friendly way if you do not. Otherwise, you will be disappointed and disturbed when things do not work out for you.
10. Thank the Other Business that you partnered with. I know, it sounds silly right?...Who does not say thank you? Well I actually brought an event to a colleague of mine, brought the right demographic to her store and my clients actually spent money! Do you know that she didnt even thank me. Never did. Some people believe that they are entitled to people serving them. Those people who have no sense of gratitude cannot partner with you in business if you DO value gratitude.
I hope that these 10 Tips on Business Etiquette assist you. Partnering with other businesses can be one of the most rewarding experiences when it works and one of the most difficult when it does not.
Classily Yours, Sharelle D. Lowery Etiquette & Lifestyle Blogger | Author | Public Speaker-Hire Me!